All systems purchased directly from EmperorLinux come with the full manufacturers' hardware warranties. This means that if you have any hardware-related problems, you deal directly with the original equipment manufacturer: Dell, IBM, Lenovo, Panasonic, or Sony. These warranties vary in length from one (1) to three (3) years and in the level of services they offer. Please check the materials that ship with your laptop or speak with our order staff for hardware warranty details.

As part of our support, we will help you determine if your problem is related to the installed Linux software, or is really a hardware problem.

Since we are an officially recognized Value Added Reseller with our laptop OEMs, we can assure you that they will provide warranty service on your machine if that proves necessary. We have been installing Linux on these systems since 1999, and have never had a customer denied warranty service.